Frequently Asked Questions
Find answers to the most common questions below.
What are the available shipping options?
We provide two main shipping options: Standard Shipping, which typically takes 5-7 business days, and Express Shipping, which delivers within 2-3 business days. Shipping costs are calculated at checkout based on your location.
How can I track my order status?
You can easily track your order by visiting the "Track Order" page on our website. You will need to enter the Order ID that was sent to your mobile number via SMS when you completed your purchase.
What is your return and refund policy?
We offer a 7-day return policy for items that are unused, in their original packaging, and in the same condition that you received them. To initiate a return, please contact our customer support team with your order details.
Which payment methods do you accept?
We accept payments via Bkash and also offer Cash On Delivery (COD) for your convenience. All available payment options will be displayed during the checkout process.